FREE (Spanish Peninsula)
5.00€ Outside Spanish peninsula (Islas, Ceuta, Melilla)
Transport amount is calculated in base of the delivery destination, items acquired and packaging used. Delivery costs will be shown in the page where summarizes the purchase before the ordered confirmation.
Delivery will be done through an international and prestigious courier company.
Shipping costs depending on the destination:
|FREE SHIPPING||0.00€||(4 - 5 Work Days)|
|STANDARD SHIPPING||2.00€||(2 - 3 Work Days)|
|EXPRESS SHIPPING||3.00€||(1 - 2 Work Days)|
|SHIPPING OUTSIDE THE SPANISH PENINSULA||5.00€|
France, Germany, Holland, Denmark, Italy, Austria, Belgium, Luxembourg, Monaco, Czech Republic, Portugal
|FREE SHIPPING||0.00€||(FROM 100€)|
|EXPRESS||20.00€||(2 - 4 Work Days)|
Great Britain (gb), Hungary, Liechtenstein, Slovakia, Slovenia, Poland, Switzerland
|FREE SHIPPING||0.00€||(FROM 120€)|
|EXPRESS||30.00€||(2 - 5 Work Days)|
Sweden, Bulgaria, Estonia, Finland, Greece, Ireland, Romania, Croatia, Latvia, Lithuania, Serbia
|FREE SHIPPING||0.00€||(FROM 180€)|
|EXPRESS||40.00€||(2 - 5 Work Days)|
USA United States of America
United Arab Emirates
|STANDARD SHIPPING||35.00€||(3 - 6 Work Days)|
MAURICE BOUTIQUE it is not responsible of any additional cost or refund as special taxes in the destination, customs or similar.
Payments-Shipping and delivery
Products offered are distributed in Spain (peninsula and islands) and in the following countries of the European Union: Portugal, Andorra, Gibraltar, France, Germany, Austria, Belgium, Denmark, Holland, Hungary, Italy, Luxembourg, United Kingdom, Poland, Czech Republic, Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Sweden, Slovakia, Slovenia, Norway, Croatia and Switzerland.
We also offer the possibility of delivery out of the European Union, but you should ask for an estimate because it will depend on the destination. You can ask for a shipment form to: email@example.com and we will send the proposals that suit you better.
In the purchase form we will ask to the client a shipping address in the usual working time. MAURICE BOUTIQUE will be not responsible of any mistake done by the delivery once the address specified by the client is wrong or some information has been omitted. We won’t deliver to Post Office Box and the breach of any of these requirements entails to the automatic cancellation of the ordering product.
MAURICE BOUTIQUE sends every order to their clients through different express transport companies well known in the national and international areas.
Delivery time is between 1 day and 4 working days (Spain) for national delivery and for those internationals around 3 and 14 working days after processing the order. These are guiding periods and MAURICE BOUTIQUE keeps the right of delaying for matters outside the company. In any case we will always try to reduce the delivery period to secure a faster and efficient ordering reception.
The fact of having paid and order in advance doesn’t mean that MAURICE BOUTIQUE has to complete the processing in case of circumstances outside the company or stock out.
Orders are sent from Monday to Friday, except for local and national official holidays. MAURICE BOUTIQUE will not be responsible of unexpected delays for logistic reasons or circumstances beyond our control. The maximum delay for delivering products will be 30 days after processing the order (transit period can be altered from impacts of the hauler and problems on shipping goods).
In case of delivery delays, MAURICE BOUTIQUE will inform to their clients. For delivery, the client or an authorized person will have to be on the specified address of the order form. In case of not being at the said place or being not possible to deliver the order for any other circumstances, the private transit company will contact with the purchaser to fix a different date for a new delivery day.
Passed 7 working days after delivery of order not being possible to deliver it, the buyer will have to contact MAURICE BOUTIQUE. In the contrary, passed 10 working days from the delivery first day the product will be sent back to our stores and the buyer will have to precede the shipping, the returning and procedure fees of the product. The amount will be refund through the same payment system applied, with the exception of the fees shown previously.
In the case you consider the moment of delivery does not suit to the stipulate contract, you will have to contact us immediately through our contact form or giving us the product details and damage or calling us to 0034 952382767 and we will tell you the steps to follow.
The product can be refund to a courier and we will examine carefully the refund product telling you by email in a reasonable delay if you may refund it or change it (depending on the circumstances).
Refund or replacement will be done as soon as possible and in any case within 30 days following the date we sent you an email accepting your procedure with the withdrawal or replacement of the article. Amounts paid for those articles already returned for any fault or defect will be repaid in his total amount, including delivery costs. Refund will be done whatever payment method you used at the purchase time. All rights are reserved from current legislation.
Credit cards will be abided by checking and authorization by issuers, but if this one will not authorize the payment we won’t be responsible of any delay or no shipping and we could not have any contract with you.
If your payment method is PayPal, the amount will be done once we will accept your order.
Once you click on “Accept the payment” you will confirm that you are the owner of the credit card.
En el caso de que el medio de pago sea la transferencia bancaria, no saldrá ningún pedido desde nuestros almacenes hasta que no se verifique el pago del importe total de la compra. Dicha transferencia deberá efectuarse en un período de 3 Work Days a contar desde la fecha del pedido. Si pasado este plazo, no se ha recibido el importe, el pedido quedará cancelado automáticamente. Los gastos de transferencia correrán a cargo del comprador.
In case of the payment method will be by bank transfer, any order will be sent until the moment we will verify the total amount of the purchase. Said transfer should carry out within 3 working days from the ordering date. If the amount is out of the period time, the order will be cancelled automatically and the transfer outlays will be charged to the buyer.
MAURICE BOUTIQUE never has access to the confidential information related to the payment methods, it is for this reason that bank details form the client will be asked for every order you make.
Depending on the payment method you have chosen you will have to fill out every necessary field to proceed the payment of your purchase.
The buyer can choose delivery option between the different possibilities and has to realize that shipping delays, service quality, place and cost will be different for every kind of shipping.
Legal policy for discontinuing the purchase
The buyer will have a period of 14 natural days from the moment the order reception was sent to solve the contract and make the refund of the acquired product (except when the product is one of those products that are excluded from the right of withdrawal, go to bottom of page). The seller will communicate to the vendor within the period stipulated and for any other way, the avoidance practice of the contract. The order sent back will be collect by Maurice Boutique and will be delivered with the delivery note and an invoice sent by the vendor, where you will have to pay the refund fees. You will be refunded for the product purchased by the same method you paid for it.
If the refundable product has got any fault, the vendor will be responsible to refund or repair it (except of those that the product acquired on the website counts on the manufacturer guarantee and in that case the client should follow the progress and conditions by the manufacturer).
SIZE AND COLOR EXCHANGES
Moreover the discontinuing right legally to the consumers and users during the 14 natural days period from the delivery date of the order product can be able to change the size and color of the items (subject to availability in stock) all products apart from those mentioned on next section. In this case the order will be collected by Maurice Boutique and will be sent with the delivery note sent by the vendor. Maurice Boutique will proceed to send the same item in different size or color, in charge of direct refundable costs and giving a new order to the buyer. For this reason you should show your right through the disclaim form we provided you.
EXCEPTIONS FOR DISCONTINUING RIGHTS AND/OR EXCHANGE
The following products are excluded from returns: Personalized items, Socks, Underwear.
Requirements for any exchange or refund
You have the right of contract repayment or refund (color or size change) that will be applied exclusively to all those goods that will be returned in the same condition that corresponds. Please, return the item using or including the original wrapping. You should include too all the instructions, documents and wrapping from the products. In any case you should send the good with the original label attached. You will not have any refund if the good is damaged, for that reason you should be careful with the product.
Once the products have been returned to our stores and after checking them you will have the refund procedure of your amount paid following your payment method. You may change the product for the same one but in different size or color.
For any other incident related on article refunds of our shop you can contact us at: firstname.lastname@example.org or calling: 0034 952 382 767.
If a product is different to the one ordered by the client being a vendor mistake, we will change it without any additional cost.
PURCHASER AND SUBJECTION
The purchaser undertakes at every time to give truthful information about him once he is filling in the user or order form and keeping it updated at any time.
The purchaser accepts all regulations and conditions kept in the General Contract Conditions, accepting the service for the kind of activity developed by the vendor. Likewise he compromises to keep confidentially his access personal code to our website.
The purchaser compromises to make possible the order delivery providing an address where the order can be delivered within the usual goods delivery schedule (Monday to Friday 10am - 1pm/ 4pm - 6pm). In case of failure, the vendor will not have any responsibility about the delay or impossibility of the order delivering.
If marketing and sale of the products in our website require the vendor for having a certain age according to the current legislation in his country, the buyer will fulfill the requirement to formalize the purchase.